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Short Review on July 02, 2016

Make sure you follow up and get in writing that you called to cancel your service with them. They will continue to charge you for service even if you no longer live there. Worst company ever. Not to mention I had problems with my cable once a month.
#875802
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Gvtc Internet Service Review

Constant battle with internet sevice. Pay premium price for service I actually get to use about ten days a month. Ive had the same equipment for five years and they tell me it should be working fine. You mean to tell me in five years no new technology has been released. So tired of not getting what I pay for with this company!
#862387
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There is NO customer service. Our Internet goes out almost daily. Charges are ridiculous! Used them 16 years and they still are not up to par.
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Anonymous
Anonymous

I have had GVTC for 30 years and the service originally was above reproach. NOW. my TV is out once a month, my cable is out several days every month, and the telephone is out...

Fair Oaks Ranch, Texas
#862223
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Moved to Kinder Ranch about a month ago, decided to give GVTC A TEY. After talking to the sales person on the phone set up my tv, Internet, wifi, phone line, and security. The sales person said as long as I have my windows pre wires for security, there would be NO...
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2.2
Timberwood Park, Texas
#799446
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Due to being on ancle monitor I was required to have land line telephone. When I arrived the monitor did not work due to phone line malfunction. I had warrant out for my arrest! Long story short the line never worked and I never made a single call and now they have a...
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Anonymous
Anonymous

I never even thought of this type of situation. I get angry because I'm forced to purchase a landline service just to get inconsistent 20mb download speed. Crappy service gets...

1.0
I didn't like
  • Being billed for non service
#780321
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Since the very first day nothing but problems. For the last hour I've been trying to get on Facebook and nothing . This is all the time. I had to wait five minutes for a connection to Yahoo. I'm constantly turning my computer off and on thinking it would help....
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1.0
#778235
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I had an other cable company for past 10 years living in Bulverde. We decided to try GVTC due to other company constantly increasing their prices. Wow did i make mistake. We were up and running with GVTV mid December 2015. It has been almost 2 months and already...
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1.8
#768745
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have read and sympathize with all of you who have had issues with GVTC. I've live in the Bulverde area for the past 15 years and have only had TWC or GVTC from which to choose. TWC signal strength is poor in our area, so we opted for GVTC. Over the past 15 years, I've...
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Anonymous
Anonymous

Their service is non existent and their techs are untrained. I am cancelling all service with them phone, Internet,television and alarm monitoring. I'll go back to a regular a...

1.0
#764869
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Gvtc Internet Review

The worst internet around. Upload and download speeds SUCK!!!! And the techs are horrible. Always saying it's our problem. DO NOT USE!!!
#762810
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Was a good company 5 years ago, not anymore. Internet out more than it works, and they always say it's"your equipment". Techs don't know anymore than a 5 year old, and customer service is non existent. If any other option available, take it. I average the internet...
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#750235
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