Since the very first day nothing but problems. For the last hour I've been trying to get on Facebook and nothing . This is all the time. I had to wait five minutes for a connection to Yahoo. I'm constantly turning my computer off and on thinking it would help....Read more
I had an other cable company for past 10 years living in Bulverde. We decided to try GVTC due to other company constantly increasing their prices. Wow did i make mistake. We were up and running with GVTV mid December 2015. It has been almost 2 months and already...Read more
have read and sympathize with all of you who have had issues with GVTC. I've live in the Bulverde area for the past 15 years and have only had TWC or GVTC from which to choose. TWC signal strength is poor in our area, so we opted for GVTC. Over the past 15 years, I've...Read more
GVTC Internet Review
The worst internet around. Upload and download speeds SUCK!!!! And the techs are horrible. Always saying it's our problem. DO NOT USE!!!
Was a good company 5 years ago, not anymore. Internet out more than it works, and they always say it's"your equipment". Techs don't know anymore than a 5 year old, and customer service is non existent. If any other option available, take it. I average the internet...Read more
It has been six months since my last review and I am finally giving up and getting rid of our GVTC cable. I have called countless times and they have "fixed" my problem and it always comes back. They even replaced my equipment and it still goes crazy. I really have...Read more
If I could leave zero stars I would. I switched to GVTC from TWC 10 days ago. Since we had been experiencing intermittent outages and slowdowns with TWC, it was summer and the kids were going to hog up the internet I need for my research, and GVTC had sent us a card...Read more
I have been a customer of GVTC for almost a year now. I have called customer service so many times I have lost count. I have had technicians come out and "fix" the problem and nithing ever changes. Almost nightly my service freaks out and I have to just turn the tv...Read more
my internet has been out for over a week and a half. I have had two service tickets on my house to have it repaired drove three hours round trip twice back and forth from work. After all this the Internet is still not working had to call them today to get an update and...Read more
GVTC Internet no good. Do not use them unless you must as a last resort. Slow, slow, slow! Customer service is non existent. GVTC does not comply with federal law pertaining to minimum connect speed. Local techs try - but they will sometimes admit that they are only...Read more
gvtc claims to provide a number of internet speed plans. However, that isn't the case. When you call, the csr says, "We don't provide that level of service in your area." Well, then great. When you ask them when they might get a higher speed, the csr doesn't have a...Read more
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