Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

We now have the giga region which is the only actual working service I have had in 13 years of GVTC. Even with fiber and their latest equipment, we still average 3-4 service calls / year to keep everything working.

Speeds are still not as advertised, and cable still freezes and tiles at times. In 13 years of dealing with them I know why they charge so much money. They are out at my house with 2-4 trucks 3-4 times / year just to keep my service limping along.

The only reason they are in business is that they are a monopoly. I would stay away unless like most customers they are your only choice.

Product or Service Mentioned: Gvtc Internet Service.

Reason of review: Other issue.

Monetary Loss: $500.

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