Fair Oaks Ranch, Texas
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There is NO customer service. Our Internet goes out almost daily.

Charges are ridiculous! Used them 16 years and they still are not up to par.

Product or Service Mentioned: Gvtc Internet Service.

Reason of review: Bad quality.

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Anonymous
Boerne, Texas, United States #1309168

I have had GVTC for 30 years and the service originally was above reproach. NOW.

my TV is out once a month, my cable is out several days every month, and the telephone is out at least one week each month. Every time it rains - no service. They say it is the result of replacing copper cables with high speed digital. I don't need nor want high speed connections.

Just need a phone in case of an emergency. Can't make or keep doctors's appointments because the phone may or may not be working for confirmations. Spectrum seems better every day!

Additionally the price goes up almost each month. I don't get more or better service, just more aggravations.

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