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I set up internet almost 2 years ago. It started out fine, then last december the internet went down for 2 days. I thought it was my router so I purchased a new one. Turns out it was not. GVTC put everyone on CGNAT without any notification and I lost all access to my...
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1.0
I didn't like
  • Bait and switch at its finiest
  • Are 3 times the price of competitors
  • There service goes down all the time
#1368080
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Gvtc - Poor customer service

after 3 years of being a loyal customer, my cc on file expires and they cut my service with barely any notice, okay no problem lets fix this, nope, they can't do anything because someone on the day shift has to turn it back on. Mean while my daughter has a paper due for school. You would think they would have a better customer service then that. Not very up to date with tec.
1.0
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#1246580
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GVTC purposely separated Hallmark channels so that you would purchase extra package. Had to purchase extra package to get Fox News. Started at 150 a month and new bill is 210. That is with 100 channels (plus 1 tier to get Hallmark mystery), internet and phone....
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Anonymous
William

Right.Vote with your wallet.And another failed attempt by the liberal media to silence dissenters like Fox.Good for you - stop getting ripped off while thwarting the mainstrea...

#1168317
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Two issues: phone and internet I'm paying for 5Mb/s. About every 406 weeks my speed drops to around 1.5. I call them, they say it must be my computer/connections. then they run me through a routine ending in their saying 1.5 is within their acceptable perimeter....
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1.3
I didn't like
  • Being cheated
#1025281
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When I originally ordered service three years ago the bundled price was promised at $129. When my first bill came, after set up which was very high, my monthly bill became $196. Although I have several services the fact they go up almost monthly is more than...
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#1017679
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I have been a customer with GVTC for almost three years. I just found out my bill was about to go up by 60.00 - this is for basic cable/internet. I called and talked to the sales department. They rebundled & reduced my service so that now I am only paying 10.00 more a...
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2.6
#997345
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We now have the giga region which is the only actual working service I have had in 13 years of GVTC. Even with fiber and their latest equipment, we still average 3-4 service calls / year to keep everything working. Speeds are still not as advertised, and cable still...
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1.4
#992906
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All Service Review

Poor customer service. This company does not care about their customers.
2.0
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#1020321
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I pay for and supposedly have DSL internet.... except that I don't. It's often so slow a video will not load and at times, I have no internet service AT ALL. GVTC says we live too far out in the country to get better speeds. Huh? They think I should still PAY for high...
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Anonymous
Anonymous

Try Hugh's net. They are everywhere. Satilite.

2.0
#952099
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Gvtc Internet Service Review

Internet ADSL Speed Unbelievably Slow
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1007168
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