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Was a good company 5 years ago, not anymore. Internet out more than it works, and they always say it's"your equipment". Techs don't know anymore than a 5 year old, and customer service is non existent. If any other option available, take it. I average the internet...
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#750235
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It has been six months since my last review and I am finally giving up and getting rid of our GVTC cable. I have called countless times and they have "fixed" my problem and it always comes back. They even replaced my equipment and it still goes crazy. I really have...
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1.0
#746111
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If I could leave zero stars I would. I switched to GVTC from TWC 10 days ago. Since we had been experiencing intermittent outages and slowdowns with TWC, it was summer and the kids were going to hog up the internet I need for my research, and GVTC had sent us a card...
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Anonymous
Raz

They should provide Vaseline with their packages!

1.0
#663937
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I have been a customer of GVTC for almost a year now. I have called customer service so many times I have lost count. I have had technicians come out and "fix" the problem and nithing ever changes. Almost nightly my service freaks out and I have to just turn the tv...
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Anonymous
Anonymous

Hopefully the monopoly will stop and we will have better options for internet and cable through AT&T or others. Any time you have only one provider in the market with no com...

1.3
#646549
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my internet has been out for over a week and a half. I have had two service tickets on my house to have it repaired drove three hours round trip twice back and forth from work. After all this the Internet is still not working had to call them today to get an update and...
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1.0
#644460
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GVTC Internet no good. Do not use them unless you must as a last resort. Slow, slow, slow! Customer service is non existent. GVTC does not comply with federal law pertaining to minimum connect speed. Local techs try - but they will sometimes admit that they are only...
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#640889
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gvtc claims to provide a number of internet speed plans. However, that isn't the case. When you call, the csr says, "We don't provide that level of service in your area." Well, then great. When you ask them when they might get a higher speed, the csr doesn't have a...
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Anonymous
Ed

GVTC spends millions on advertising to hide the real truth. Requested each homeowner in the flying r ranch subdivision to pay $7500 fee per connection for fiber optics. In the...

#517648
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It amazes me that EVERYTIME I try to use this computer this has got to be the SHi**i*eST service I have ever seen ! ! ! ! ! !I click on anything and why? The mouse doesn't do anything........It takes me at least 2 minutes to logon........and when I do I have to move...
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Anonymous
meh

I hate GVTC! I can't even send a fax over my phone line! This problem has been going on since I moved here in 1998! No, its not my phone line, it's on GVTCs end!

#481854
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