It has been six months since my last review and I am finally giving up and getting rid of our GVTC cable. I have called countless times and they have "fixed" my problem and it always comes back. They even replaced my equipment and it still goes crazy. I really have...Read more
If I could leave zero stars I would. I switched to GVTC from TWC 10 days ago. Since we had been experiencing intermittent outages and slowdowns with TWC, it was summer and the kids were going to hog up the internet I need for my research, and GVTC had sent us a card...Read more
I have been a customer of GVTC for almost a year now. I have called customer service so many times I have lost count. I have had technicians come out and "fix" the problem and nithing ever changes. Almost nightly my service freaks out and I have to just turn the tv...Read more
my internet has been out for over a week and a half. I have had two service tickets on my house to have it repaired drove three hours round trip twice back and forth from work. After all this the Internet is still not working had to call them today to get an update and...Read more
GVTC Internet no good. Do not use them unless you must as a last resort. Slow, slow, slow! Customer service is non existent. GVTC does not comply with federal law pertaining to minimum connect speed. Local techs try - but they will sometimes admit that they are only...Read more
gvtc claims to provide a number of internet speed plans. However, that isn't the case. When you call, the csr says, "We don't provide that level of service in your area." Well, then great. When you ask them when they might get a higher speed, the csr doesn't have a...Read more
It amazes me that EVERYTIME I try to use this computer this has got to be the SHi**i*eST service I have ever seen ! ! ! ! ! !I click on anything and why? The mouse doesn't do anything........It takes me at least 2 minutes to logon........and when I do I have to move...Read more
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