State: Texas City: New Braunfels Clear all filters (2 of 29 reviews match)
I set up internet almost 2 years ago. It started out fine, then last december the internet went down for 2 days. I thought it was my router so I purchased a new one. Turns out it was not. GVTC put everyone on CGNAT without any notification and I lost all access to my...
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I didn't like
  • Do not care about customer service
  • There service goes down all the time
  • Are 3 times the price of competitors
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Two issues: phone and internet I'm paying for 5Mb/s. About every 406 weeks my speed drops to around 1.5. I call them, they say it must be my computer/connections. then they run me through a routine ending in their saying 1.5 is within their acceptable perimeter....
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I didn't like
  • Being cheated
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